Essentiel
Recommended for medical practices with a single practitioner
- Remote IT support and management only
- Basic protection against most threats
Our plans
Competitively priced solutions, as well as tailored solutions.
Standard
Recommended for small and medium-sized medical practices with several practitioners.
Premium
Recommended for large organisations with emergency services (polyclinics, etc.)
Unlimited remote and on-site IT support and management
- Advanced protection against most threats
- Extended opening hours for emergency help
Plan comparison
Here is a detailed breakdown of what you can expect from each plan...
Essentiel
Standard
Premium
IT infrastructure
- Network / firewall / server management
- Network / firewall / server monitoring
- Cloud hosting management
- Cloud hosting monitoring
- Local backup management and monitoring
- Offsite backups to the cloud
- On quote
- On quote
- On quote
- Installation and management of a phone system (VoIP)
Medical IT
Installation and management of a web-based PACS (online medical imaging server)
- Medical software management
- Medical data security checks
- Medical software advice
- Examination workflow, image transfer
- Operating theatre computerisation
Support and maintenance
Relaying support requests for medical software
- Remote support (Mon-Fri, 9:00-17:30)
- On-site support (Mon-Fri, 9:00-17:30)
- 24/7 support
- Pre-scheduled monthly visits
- Installation and management of new workstations
- Installation and management of devices (printers, scanners, etc.)
- Windows update management
- Support for standard applications
- Microsoft 365 application management
- Online client portal
Cybersecurity
Monitoring for leaks of your passwords on the dark web
- Antivirus software with central control
- Anti-malware software with central monitoring
- Antivirus software with central control
- Anti-ransomware software
- On quote
- System patch management (patching)
- Controlled application installation
- Web filtering
- Cybersecurity awareness
- Quarterly
- Monthly
- Phishing simulation
- Quarterly
- Monthly
- Quarterly
- Monthly
- Data loss prevention
- Password management
IT strategy
- Initial audit
- IT advice
- IT strategy follow-up
- Annual
- Quarterly
- Quarterly
- IT documentation
- Executive report
- Annual
- Quarterly
- Quarterly
- Project management
- On request
- On request