Guest Wi-Fi, kept apart from the internal network
Guest Wi-Fi never sees the reception computers, the till or the cameras. Coverage of rooms and common areas is surveyed on site, and the access points are installed and monitored.
Your hotel's IT, behind the scenes
Hotels, residences, aparthotels, B&Bs: your business is hospitality. Ours is making sure reception, Wi-Fi, telephony and the building's systems work, without your guests ever noticing.
What we look after
One provider for your establishment's IT, from reception to the rooms.
Reception computers
The computers running your booking software and payments are updated, protected and backed up. If one goes down, we step in remotely or on site.
Telephony
3CX phone system: numbers, call queues, forwarding outside reception hours, calls to staff on duty.
Microsoft 365 and email
Reception and management mailboxes, shared files, seasonal staff access opened and closed properly.
Your software connected
Booking software, channel manager, accounting: when they need to exchange data, DeepFlow, our sister brand, connects them so nothing has to be typed in twice.
Protecting your data and your guests
A reception desk receives emails from guests, booking platforms and suppliers every day: an ideal entry point for fake emails and fake invoices. Guest data, payments, access: we protect what needs protecting.
- Microsoft Defender on every workstation, managed by us
- Two-step verification on accounts
- Backups off site, monitored and tested
- Separate networks: guests, staff, cameras
Cameras, access and alarms
Video surveillance, access control, alarms and fire detection are the trade of DeepSense, our sister brand. Same team: one point of contact for the network and for building security.
How we start
- A free visit to your establishment: network, Wi-Fi, computers, telephony
- A written plan and a quote, with work scheduled outside your busy periods
- Day-to-day follow-up, for a fixed fee